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Frequently Asked Questions

  • How do I register?
    A membership application must be filled out at the program site or online. The link to register can be found on our Programs page. INSTRUCTIONS FOR REGISTERING: 1. If it is your first time logging into MyClubHub, you will click 'Need a log in?' and enter the required information. If you are returning to the Club, please be sure to use the same primary contact and email address that your Club has on file and your previous data will be moved into MyClubHub. If you aren't sure what contact information you entered previously, you can contact Club Staff. 2. Once you have entered your information, you will either receive a pop-up indicating you should reach out to the Club to resolve a duplicate OR you will receive a pop-up navigating you to validate your email address. This email will prompt you to set up a password. 3. Note: if you do not receive the email or need your account reset, please reach out to Club Staff who can resend a verification link. 4. When you set up your password by clicking the verification email, you will be logged into the Parent Portal. Once you are in the Parent Portal, you can click on 'Memberships,' then select your Club location and registration option.
  • Are there any membership requirements?
    We serve youth in middle and high school. Unfortunately, we do not serve K-5 students at this time. There are no other membership requirements. It's not required, but we highly recommend a minimum attendance of three times per week.
  • What is the cost?
    Club membership is $20 during the school year and $80 during the summer. Scholarships are also available. We do not provide refunds for registration.
  • Do you offer financial assistance?
    We do offer financial assistance! At the end of the registration form, there will be a checkbox that indicates if you would like to apply for financial assistance. The system will then send a separate email with a financial aid form to complete. We can only process financial aid if this form has been completely filled out. Once that is done, please allow 1-3 business days to hear back from a staff member.
  • What are Club hours?
    Club hours for Park Middle School can be found here. Club hours for North Star High School can be found here. Club hours for Northwest High School can be found here.
  • What is your closure policy?
    We follow LPS school closings.
  • Do you provide meals/snacks?
    Both locations provide either a meal or a snack during after-school programming. During summer programs, we serve lunch and a snack.
  • Are you open during school breaks or holidays?
    We follow the LPS school calendar for closures. We offer summer programming during the day in June and July.
  • What policies and procedures keep my child safe while in your care?
    Boys & Girls Club takes our culture of safety very seriously. We continually update safety policies, programs and training for our staff designed to promote child safety. We have comprehensive safety policies in place to protect youth—including, but not limited to, staff background checks, supervision, communication and reporting. Documentation of Boys & Girls Club's safety policies can be found here. We also follow LPS Standard Response Protocols. Those can be viewed here: https://home.lps.org/security/standard-response-protocols/.
  • Instructions for registering:
    1. If it is your first time logging into MyClubHub, you will click 'Need a log in?' and enter the required information. If you are returning to the Club, please be sure to use the same primary contact and email address that your Club has on file and your previous data will be moved into MyClubHub. If you aren't sure what contact information you entered previously, you can contact Club Staff. 2. Once you have entered your information, you will either receive a pop-up indicating you should reach out to the Club to resolve a duplicate OR you will receive a pop-up navigating you to validate your email address. This email will prompt you to set up a password. 3. Note: if you do not receive the email or need your account reset, please reach out to Club Staff who can resend a verification link. 4. When you set up your password by clicking the verification email, you will be logged into the Parent Portal. Once you are in the Parent Portal, you can click on 'Memberships,' then select your Club location and registration option.
  • I registered my child for Boys & Girls Club last year. Do I need to make a new account to register again?
    No -- you can use the same account you used for previous registrations! When you register at the beginning of the school year, please use the information you used previously to log into the Parent Portal. This helps us avoid duplicates in our system. If you are unsure if this applies to you, or if you misplaced your login information, please reach out to a staff member and they will be happy to help!
  • I completed the online registration but it says not all questions are answered.
    If you are receiving an error message even though you completed the registration form, please make sure of the following: 1. All questions with an asterisk are filled out. On checklists where no answers apply, select "None" or "N/A" to avoid a blank answer. 2. Ensure all allergy questions are completed -- even if you select "None."
  • Who do I contact with other questions about registration?
    If you have other registration questions, you can contact ghernandez@lincolnbgc.org and she'll help troubleshoot. Please allow up to 3 business days to resolve the issue!
  • How do I register?
    A membership application must be filled out at the program site or online. The link to register can be found on our Programs page. INSTRUCTIONS FOR REGISTERING: 1. If it is your first time logging into MyClubHub, you will click 'Need a log in?' and enter the required information. If you are returning to the Club, please be sure to use the same primary contact and email address that your Club has on file and your previous data will be moved into MyClubHub. If you aren't sure what contact information you entered previously, you can contact Club Staff. 2. Once you have entered your information, you will either receive a pop-up indicating you should reach out to the Club to resolve a duplicate OR you will receive a pop-up navigating you to validate your email address. This email will prompt you to set up a password. 3. Note: if you do not receive the email or need your account reset, please reach out to Club Staff who can resend a verification link. 4. When you set up your password by clicking the verification email, you will be logged into the Parent Portal. Once you are in the Parent Portal, you can click on 'Memberships,' then select your Club location and registration option.
  • Are there any membership requirements?
    We serve youth in middle and high school. Unfortunately, we do not serve K-5 students at this time. There are no other membership requirements. It's not required, but we highly recommend a minimum attendance of three times per week.
  • What is the cost?
    Club membership is $20 during the school year and $80 during the summer. Scholarships are also available. We do not provide refunds for registration.
  • Do you offer financial assistance?
    We do offer financial assistance! At the end of the registration form, there will be a checkbox that indicates if you would like to apply for financial assistance. The system will then send a separate email with a financial aid form to complete. We can only process financial aid if this form has been completely filled out. Once that is done, please allow 1-3 business days to hear back from a staff member.
  • What are Club hours?
    Club hours for Park Middle School can be found here. Club hours for North Star High School can be found here. Club hours for Northwest High School can be found here.
  • What is your closure policy?
    We follow LPS school closings.
  • Do you provide meals/snacks?
    Both locations provide either a meal or a snack during after-school programming. During summer programs, we serve lunch and a snack.
  • Are you open during school breaks or holidays?
    We follow the LPS school calendar for closures. We offer summer programming during the day in June and July.
  • What policies and procedures keep my child safe while in your care?
    Boys & Girls Club takes our culture of safety very seriously. We continually update safety policies, programs and training for our staff designed to promote child safety. We have comprehensive safety policies in place to protect youth—including, but not limited to, staff background checks, supervision, communication and reporting. Documentation of Boys & Girls Club's safety policies can be found here. We also follow LPS Standard Response Protocols. Those can be viewed here: https://home.lps.org/security/standard-response-protocols/.
  • Instructions for registering:
    1. If it is your first time logging into MyClubHub, you will click 'Need a log in?' and enter the required information. If you are returning to the Club, please be sure to use the same primary contact and email address that your Club has on file and your previous data will be moved into MyClubHub. If you aren't sure what contact information you entered previously, you can contact Club Staff. 2. Once you have entered your information, you will either receive a pop-up indicating you should reach out to the Club to resolve a duplicate OR you will receive a pop-up navigating you to validate your email address. This email will prompt you to set up a password. 3. Note: if you do not receive the email or need your account reset, please reach out to Club Staff who can resend a verification link. 4. When you set up your password by clicking the verification email, you will be logged into the Parent Portal. Once you are in the Parent Portal, you can click on 'Memberships,' then select your Club location and registration option.
  • I registered my child for Boys & Girls Club last year. Do I need to make a new account to register again?
    No -- you can use the same account you used for previous registrations! When you register at the beginning of the school year, please use the information you used previously to log into the Parent Portal. This helps us avoid duplicates in our system. If you are unsure if this applies to you, or if you misplaced your login information, please reach out to a staff member and they will be happy to help!
  • I completed the online registration but it says not all questions are answered.
    If you are receiving an error message even though you completed the registration form, please make sure of the following: 1. All questions with an asterisk are filled out. On checklists where no answers apply, select "None" or "N/A" to avoid a blank answer. 2. Ensure all allergy questions are completed -- even if you select "None."
  • Who do I contact with other questions about registration?
    If you have other registration questions, you can contact ghernandez@lincolnbgc.org and she'll help troubleshoot. Please allow up to 3 business days to resolve the issue!
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